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Negative Feedback

So I?m shopping for a lens for my camera on e-bay. I find one that looks good, the same mount that my camera has, and decide to make a bid on it. The seller says he has had the lens for 6 months (I later find out this is a lie) and is selling it for the cash. If you know anything about e-bay, you know that if you want something, you may have to bid at the last second in order to win it. So, I rush home from out of town on the day in question to make my bid. It was a big deal as I really wanted this lens. It goes a bit higher than I wanted, but OK, I win the item. Yay.

This is where the story turns sordid.

I receive the lens in the mail after being charged $16 for shipping (it only cost $5.75). Well, no problem, I?m happy, I have a new lens. HOWEVER, it won?t work. It keeps on giving me an error message with my camera. I contact the seller & he refuses a refund. The guy is an e-bay newbie, very low feedback rating and although he?s bought some stuff, this is the first thing he?s sold. Well, I contact the lens manufacturer & they confirm that it will not work with digital cameras, a fact that the seller had conveniently left out of his auction description. I go to a camera store & after examination & trying it with different cameras they confirm the same thing. Once again, I contact the seller & request a refund saying I?ll happily return the lens to him because it is not compatible with my camera, even though the auction said it would fit my camera body. NO WAY he says, read the auction listing, I never said it would actually work with digital!

HUH? Any retail store or any other seller on e-bay will take care of you here. This guy was out to rip me off. It turns out (remember he lied in the listing?) that he bought the lens originally from some guy in the U.K. about a month before and ran into the same problem. He decided to rip someone else off by pawning it off on some unsuspecting sucker (in this case me) on e-bay. That's not what e-bay is about. What a scumbag.

Well, after several e-mails back & forth this jerk is still refusing to do the right thing. He even admitted to me in an e-mail that he couldn?t get the lens to work either. Unbelievable! OK, I have options here; I contact Pay Pal & file a claim. Trying to tweak the claim on line it gets inadvertently cancelled. Bummer. I call Pay Pal long distance & they say that once closed they can?t re-open it. They suggest that I go through my credit card company. No problem, I call up the credit card company & they are more than happy to help me out. I get all the necessary documentation, a letter from the camera store saying that the lens won?t work with my camera, paperwork & printouts from the auction, & fax all this stuff off to them. They have no problem refunding my money. The next step is that they go after Pay Pal to get their money back. Pay Pal disputes it, but only based on the fact that they think I no longer wish to dispute the charge. Once they realize the story, they also have no problem with the claim.

So, my credit card company thinks I?ve been ripped off, Pay Pal thinks I?ve been ripped off, but this moron starts sending me nasty e-mails, telling me to ?grow up? & ?shame on you? & stuff like that. Strange seeing as he?s the only one in the world who thinks he did nothing wrong here.

But wait, it gets better.

I receive my refund & before 90 days is up, while I still have a chance, I leave appropriate feedback for this guy so he won?t rip others off too. Pay Pal contacts me & requests that I return the lens to him. No problem, I had tried before but he had refused to accept a return, remember? Pay Pal says I should pay for the return, my credit card company said in a letter that he should pay for the return, but I do anyway because I just want this to be over. The same day that Pay Pal contacts me, I get another e-mail from this jerk admonishing me for the whole affair.

Hmmm, lets see, my credit card company thinks I?m right & he?s wrong, Pay Pal thinks I?m right & he?s wrong, yet he still thinks he?s right & I?m wrong. What is wrong with this picture? This guy has a serious problem understanding reality, not to mention right from wrong. He says he?s going to sell the lens again on e-bay. YIKES!!

To top it off, this morning, he leaves me negative feedback, my first. He said that I am "ignorant" about cameras. Hmmm, it said that it had the correct camera mount...but he left out the part about digital compatability (remember he was burned by the same thing, yet he calls *ME* ignorant). It won?t really affect me, I have over 600 positives in over 5 years of active trading, and he only has barely 20. Let?s see, 600 to 20?...now who do you think knows how e-bay is supposed to work? Still, I had to rant, this guy is a liar and a cheat and deserves more than a slap on the wrist via feedback. At least he?s out the $200+ I got refunded. There?s no way that lens will fetch even close to that not being digital compatible.

I?ve had well over 600 transactions in over 5 years on e-bay & only a few bummers. I still like e-bay, but there's no way this swindler or people like him should be allowed anywhere near it.

Filed under General, Oct 19, 2005
 

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